Terms and Conditions

Welcome to our website. These Terms and Conditions govern your use of our website and plumbing services. By accessing our website or using our services, you agree to comply with and be bound by these Terms and Conditions.

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1. ACCEPTANCE OF TERMS

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By accessing this website, requesting services, or communicating with our company, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

If you do not agree with any part of these terms, please discontinue use of the website and services.

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2. SERVICES

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We provide residential and commercial plumbing services, including repairs, installations, maintenance, inspections, emergency plumbing services, and related solutions.

All services are subject to availability, scheduling, and applicable service agreements.

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3. APPOINTMENTS AND SERVICE REQUESTS

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Service appointments may be scheduled through our website, phone, email, or other approved communication methods.

Appointment times are estimates and may vary due to traffic conditions, weather, emergency service calls, or unforeseen circumstances.

We will make reasonable efforts to arrive within the scheduled timeframe.

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4. CUSTOMER RESPONSIBILITIES

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Customers agree to:

• Provide accurate contact information
• Provide safe access to the property
• Disclose known plumbing issues when requesting service
• Ensure pets and hazardous conditions are properly managed
• Cooperate with service technicians during inspections and repairs

Failure to provide safe access may result in delays or cancellation of service.

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5. ESTIMATES AND PRICING

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Any estimates provided before service are intended as general pricing information and may change based on actual site conditions.

Additional work discovered during inspection may require revised pricing and customer approval before completion.

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6. PAYMENTS

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Payment is due according to the terms outlined in your invoice or service agreement.

Failure to make payment may result in additional collection efforts, service restrictions, or legal action where permitted by law.

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7. CANCELLATIONS AND RESCHEDULING

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Customers may request appointment cancellations or rescheduling by contacting our office.

Repeated cancellations, missed appointments, or failure to provide property access may result in additional fees or scheduling restrictions.

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8. WARRANTY DISCLAIMER

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We strive to provide professional plumbing services and quality workmanship.

Except where specifically stated in writing, services and website content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied.

Applicable service warranties may be provided separately when available.

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9. LIMITATION OF LIABILITY

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To the maximum extent permitted by law, our company shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from:

• Use of our website
• Service delays
• Property conditions beyond our control
• Third party products or services
• Unforeseen plumbing system failures

Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

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10. WEBSITE USE

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Users agree not to:

• Use the website for unlawful purposes
• Attempt unauthorized access to website systems
• Upload malicious software or harmful content
• Interfere with website operations
• Copy or reproduce website content without permission

Violation of these terms may result in restricted access and legal action.

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11. INTELLECTUAL PROPERTY

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All website content, including text, graphics, logos, images, designs, and other materials, is the property of the company unless otherwise stated.

Unauthorized use, reproduction, or distribution is prohibited.

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12. THIRD PARTY LINKS

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Our website may contain links to third party websites for informational purposes.

We are not responsible for the content, services, privacy practices, or policies of external websites.

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13. INDEMNIFICATION

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You agree to defend, indemnify, and hold harmless our company, employees, contractors, and affiliates from any claims, liabilities, damages, losses, and expenses arising from your use of the website or violation of these Terms and Conditions.

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14. GOVERNING LAW

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These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of the United States and the State of Oregon, without regard to conflict of law principles.

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15. CHANGES TO TERMS

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We reserve the right to modify or update these Terms and Conditions at any time.

Changes become effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the revised terms.